Shipping policy

 

Shipping Policy

At Shrivha, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand our shipping process, delivery times, and associated charges.

Order Processing Time:

  • All orders are processed within a day of order placement and taken for production. Please note that this processing time does not include weekends or holidays.

Production Time:

  • As all our products are made to order, please allow a maximum of 07 - 12 working days for production before your order is shipped. Customization requests may require additional production time.

Shipping Methods:

  • We offer shipping through reputable courier services to ensure the safe and timely delivery of your orders. The available shipping methods may vary depending on your location and parcel weight.

Shipping Delivery:

  • Tracking ID along with courier partner details will emailed to you when your product is shipped. product will be delivered in 7-15 working days maximum.

Shipping Charges:

  • Shipping charges are calculated based on the destination location and parcel weight. The shipping cost will be displayed at checkout before you complete your purchase.
  • Please note that shipping charges are non-refundable, except in cases where the product is damaged or defective upon arrival.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your shipment and estimate the delivery date.

International Shipping:

  • We currently offer international shipping to select countries. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. Any additional customs duties or taxes are the responsibility of the recipient.

Delivery Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.

Delivery Issues:

  • In the rare event that you encounter any issues with the delivery of your order, please contact our customer support team at "shrivha@gmail.com" for assistance. We will work with the courier service to resolve the issue promptly.

Contact Us:

  • If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team. We're here to assist you.
  • Email: shrivha@gmail.com
  • WhatsApp: wa.me/9944723233
  • Instagram DM: https://www.instagram.com/shrivha/